This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tickmade.com (the “Site”).
Protecting your private information is our priority. This Statement of Privacy applies to www.tickmade.com and TickMade LLC, and governs data collection and usage.
For the purposes of this Privacy Policy, unless otherwise noted, all references to TickMade include www.tickmade.com, MagCLam, and TickMade LLC. The TickMade website is an Ecommerce site. By using the TickMade website, you consent to the data practices described in this statement.
Your Consent
By using our site, you consent to our privacy policy.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, when you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
If you purchase TickMade products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products
and services on our Site. To wit, we will use your information for, but not limited to,
communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
TickMade collects and uses your personal information to operate its website(s) and deliver the services you have requested. TickMade may also use your personally identifiable information to inform you of other products or services available from TickMade and its affiliates.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Information with Third Parties
TickMade does not sell, rent or lease its customer lists to third parties.
TickMade may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TickMade, and they are required to maintain the confidentiality of your information:
– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
TickMade may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TickMade or the site; (b) protect and defend the rights or property of TickMade; and/or (c) act under exigent circumstances to protect the personal safety of users of TickMade, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by TickMade. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TickMade website.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
TickMade secures your personal information from unauthorized access, use, or disclosure. TickMade uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any
and all information and data exchanged between you and us through this Site cannot be guaranteed.
California Privacy Rights
California consumers have a right to knowledge, access, and deletion of their personal information under the California Consumer Privacy Act. California consumers also have a right to opt out of the sale of their personal information by a business and a right not to be discriminated against for exercising their California privacy rights. TickMade does not sell the personal information of California consumers and does not discriminate in response to privacy requests.
TickMade provides notice of our privacy practices in its Privacy Policy. The Privacy Policy includes what personal information is collected, how the information is used, and how and to whom it is disclosed. Detailed information about how TickMade handles personal information is published in the Privacy Policy on this site.
For additional information or to exercise your rights under CCPA, please submit a Contact Form.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- See what data we have about you, if any;
- Change/correct any data we have about you;
- Direct any service providers to delete your personal information from their records; and/or
- Have us delete any data we have about you.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to, or falls under the following situations:
- The company cannot verify the individual’s identity.
- The individual is not a California resident.
- The request is unfounded or excessive (including by being repetitive: defined as more than twice per year). In this case, businesses may either deny the claim or require a fee for handling the request.
- The request would restrict the business’s ability to collect, use, retain, sell, or disclose consumer information that is de-identified or aggregated consumer information.
- The request would adversely affect the rights and freedoms of others.
- Compliance with the request would restrict the business’s ability to (i) comply with the law and or legal process (e.g., subpoenas/regulatory inquiries), (ii) cooperate with law enforcement concerning conduct the business reasonably and in good faith believes violates the law, or (iii) exercise or defend legal claims.
- The request would force the business to violate a evidentiary privilege under California law.
- The business does not collect the personal information that is the subject of the request.
- The personal information collected, processed, sold, or disclosed is according to the federal Gramm-Leach-Bliley Act (Public Law 106-102) and implementing regulations, and if honoring the request conflicts with that law.
- The personal information collected, processed, sold, or disclosed under the Driver’s Privacy Protection Act of 1994 (18 U.S.C. Sec. 2721 et seq.), and if honoring the request conflicts with that act.
- The request creates a robust, articulable, and unreasonable risk to the security of that personal information, the consumer’s account with the business, or the safety of the business’s systems or networks.
- The request is for a consumer’s: Social Security number; driver’s license number or other government-issued identification number; financial account number; any health insurance or medical identification number; an account password; or security questions and answers.
The main deletion exceptions relate to consumer deletion requests about data needed to: complete transactions; fulfill legal obligations; maintain security and functionality; ensure free speech; enact research; or continue internal or lawful uses.
Children Under Thirteen
TickMade does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, TickMade may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from TickMade, you may opt out of such communications by Unsubscribe Button.
External Data Storage Sites
TickMade may store your data on servers provided by third party hosting vendors with whom TickMade may have contracted.
Changes to this Statement
TickMade reserves the right to change this Privacy Policy from time to time, in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; modified Privacy Policy; and (b) agreement to abide and be bound by that Policy:
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
Contact Information & Complaints
TickMade welcomes your questions or comments regarding this Statement of Privacy. If you believe that TickMade has not adhered to this Statement, please submit a Contact Form.
Effective as of January 31, 2023.